Phone Training – Paul Potratz

Phone Training

Incoming, Outgoing, and Sales Event Promotion phone training are all included in this video training series

Topics include:
Answering the phone professionally
Positive, effective use of language over the phone
Utilizing the transfer and hold buttons
Engaging with customers

Skills covered in this module.

Customer Service, Phone Etiquette, Phone Sales, Telephone Skills,

Dave Dariano | Metro Ford | Testimonial
We didn’t want to spend a lot of money because we knew it was going to be a tough month but Paul brought new things that we would never think of… it’s helping us keep our cost down.
Dave Dariano | Metro Ford, Schenectady New York

Still have questions about how our trainings can help your business?

Give us a Call 518 631 5487


* Price is for Video Training only. Price includes complete video course for the specific topic selected and paid for. Trainings are sold individually. Price to hire Paul to speak or train at your facilities is dependant on many factors and is not included as part of the video training course. Please contact us with any questions.